Spring and Summer 2009

NEWSLETTER NO. 27

Happy Spring and Summer to you all. The moment I see the crocuses in bloom I know it’s time to write another Newsletter. What a Winter we had here and so far Spring hasn’t been much better. Wind gusts yesterday, of about 50 miles an hour according to the weather bureau, blew so much dust from somewhere to the west that we couldn’t see across the river – Richland and the Columbia had just vanished in a cloud of dust!

Louis has been pruning roses and found that several bushes did not come through the winter. I’m going through the catalogues and choosing some replacements. So we hope the view later in the year when you come up to the Kennels will be a colorful one again.

Kathy and her wonderful staff take great care of our boarders and their owners, making sure all needs are met. No changes there.

 

SOME FAITHFUL FRIENDS, OLDER, BUT UNCHANGED

Sagemoor Kennels has been in business since October 1995 – that’s over thirteen years. We’ve seen so many wonderful pets during that time. Last week one of our first boarders was here again, BUBBA THACKABERRY who is over fifteen now and there he was just trotting along, tail up looking the same as ever. I remember seeing him and his buddy Charlie trotting just the same way, through the rain and mud at our first Kennels Thanksgiving. SAMSON SMYTH who is the same age as my LUCY – over 12 – was here too, cheerful as ever. He beat Lucy in an Obedience Training when the two were puppies. HEIDI KAIN is another regular who goes back to those first few months we were in business, as smart a Pomeranian as you could find. And BENNIE DIETZ who is at least 14 as is SARAH TADLOCK closely followed by her buddy DUDLEY. Another old friend is CALVIN BENNETT – who always has her insulin shot and at 17 years, still likes to give you the sharp claw paw-shake when you leave her cat room. There are others who were here in those first six months we were open and who still come to spend time with us. It’s so good to see you Senior Citizens. We learn so much about care from you. Keep those legs moving, however slowly and all of us at Sagemoor Kennels give you a loving pat, stroking – or kiss, if you’re into kisses!

THOSE EMENGENCY CONTACTS

When you board your pet with us we ask for an EMERGENCY CONTACT! There is an increasing tendency for pet owners to give us their cell phone numbers. That is very nice, but what if you are not answering your cell phone, are out of a cell phone area, or on a cruise to the Bahamas? We can’t reach you then to tell you about an emergency situation that has come up with your pet. That is why we need a REAL LIVE PERSON CONTACT. Someone who can make a decision. If your pet gets ill or we have a question about his or her welfare, then we need to get in touch with you or your emergency contact. If it is a medical emergency we will of course contact your vet or the Pet Emergency Services as soon as possible, but they too will need to let you know what is happening. If we can’t contact you personally when an emergency arises, that is when we need your emergency contact who can take some responsibility for your pet.

Emergency situations at the Kennels may occur over which we have little control and we may need to contact you or the person who has agreed to take responsibility for your pet as soon as possible. Something may happen to you while away, making it difficult to pick up your pet as planned. We would of course continue to board your pet, if we had space, until other arrangements could be made. In such circumstances who is going to take you pet? These may sound ‘off the wall’ situations, but in the experience of many boarding kennels these things happen and it is best to be prepared.

So that is why we ask very firmly for an LIVE PERSON EMERGENCY CONTACT that is not a cell phone.. Incidentally ,your veterinarian is not the appropriate emergency contact person – he or she is your vet – there to take care of the medical emergencies. Veterinarians too need to be able to talk to YOU personally in medical emergency situations.

 

PAPER DISPOSAL AND RECYCLING PROGRAM

Paper products such a kennel cards, occupancy reports, staff duty rosters, grooming lists and medication requirements – the list goes on and on. In other words we use a great deal of paper to make sure we do the best job possible of caring for our boarders. It used to be that we just put it all in the garbage and the man in the turquoise green truck picked it all up once a week and took it away.

Then I heard that the Benton Franklin Humane Society – a great organization for caring for homeless pets – needed shredded paper for bedding and other needs to best care for their pets awaiting homes.

So I bought a paper shredder. Now we shred those computer generated lists when we no longer need them. Then we stuff the shreds into a large bag and Kathy takes it, on her way home, and delivers it to the Humane Society. And if any of you need a home for your useless shopping lists and last year’s catalogs, then shred them and take them to the Benton-Franklin Humane Society up on Gage Blvd.

GROOMER’S CORNER

CECILIA STICKLER is here again as our Groomer. I know many of you missed her and I hope you will join us in welcoming her back. We know she will do the great grooming job she always did here at Sagemoor Kennels.

Cecilia wants to remind you that Spring means it’s time for a bathe and brush and possibly a clip to get rid of all that winter fur.

Anyone who has not yet met Cecilia and needs to have their dog groomed, give her a call here at (509)544-9682 and she will discuss with you your grooming needs.

 

OUR NEW WEB SITE

It has been a long time since we first had a web site – www.sagemoor.com. Many of you have used it to find out information about Sagemoor Kennels or make a reservation. We added the Newsletter and archived past Newsletters on that page. Every year the information was checked and updated.

The time has come to give our web site a more contemporary look. So in a few weeks please check it out. The information will be the same, but the presentation is entirely new. We believe the new approach will make it easier and quicker to find what you want. We have added a Frequently Asked Questions page and slide shows for more views of kennel life. We’re excited by this new approach.

 

‘SOFA KINGS’

“Many people love their pets but let them hang around the house doing nothing, becoming sofa kings,” writes Nicholas Dodman, MRCVS, in Your Dog, the Newsletter from Cummings School of Veterinary Medicine at Tufts University. He writes that “dogs need to be dogs and not simply pets.” Dr. Dodman points out that when we ignore dogs’ true nature we’re frequently setting them up for behavior problems.

Scientific studies have shown that 60 to 70% of dogs in shelters are there because their owners couldn’t deal with their behavior problems. Dr. Dodman is the author of two best sellers, The Dog Who Loved Too Much and Dogs Behaving Badly. He describes in his new book The Well-Adjusted Dog (Houghton Mifflin)the seven steps we need to follow in order to eliminate the development of those behavior problems. They include providing abundant exercise, feeding a diet that matches the dog’s activity level and temperament, effective communication, using proper, not painful, restraint equipment, giving leadership not domination, managing his or her fears and anxieties, and giving challenging activities.

MORE NEW IDEAS

For summer fun for all dogs, large and small, we have a sturdy plastic SWIMMING POOL that we put out on the exercise yard. We fill it daily with fresh water – not the irrigation water please – and empty it at night and clean it. That way there will be no algae build up and it will stay sanitary. No dog will be left unattended when the pool is out. There will always be a staff member watching, playing with the dog and giving them a rub down before they come back to their kennel. Probably not all dogs will want the water play, but when we had the pool out at the end of last summer, many of our boarders loved to jump in and out of it.

MUSIC TO CALM THE TROUBLED MIND. We invested in CD radios. We’ve always had one in the Front Room for the Homestyles and in the reception room, but now we have two on each side in the Main Kennels. The dogs listen to classical music from National Public Radio or to the CDs we purchased from www.dogwise.com. See the last Newsletter for more information about these CDs. I play “Music to Calm Your Canine Companion” last thing at night for my three dogs and it seems only seconds before all three are asleep. (So is my husband!)

I heard a review and interview with Dr. Nancy Kay, the author of SPEAKING FOR SPOT – Be the Advocate Your Dog Needs to Live a Happy, Healthy, Longer Life. Dr. Kay is a veterinarian who works in a specialty care/emergency center. I can recommend this book to every dog owner, and a great deal of it applies to cat owners too. It should be on the kitchen counter, book shelf within easy reach, use the index if you have any question about your pet. We have a copy in the Kennels – ask Kathy if you want to look at it, but, sorry, it’s not for checkout.

 

HOLIDAY HOURS

WE ARE CLOSED ALL DAY JULY FOURTH, THANKSGIVING, CHRISTMAS DAY AND NEW YEAR’S DAY.

MEMORIAL DAY AND LABOR DAY FALL ON MONDAYS AND WE ARE CLOSED ALL DAY ON THOSE HOLIDAYS BUT OPEN 5 P.M. TO 7.P.M. JUST LIKE SUNDAYS AND THEREFORE CHARGE FOR THE WHOLE DAY.

OUR REGULAR CLIENT SERVICE HOURS ARE AS FOLLOWS

Monday – Friday 9 a.m. – 6 p.m.

Checkout time is 1 p.m. Pets picked up after 1 p.m. will be charged another night.
Saturday 9 a.m. – 12 noon
Sunday OPEN EVENINGS ONLY – Pick-up 5 p.m. – 7 p.m. and Drop Off 6 p.m. – 7 p.m.
We charge for the full day Sundays and Holiday Mondays
WE DO NOT TAKE CREDIT OR DEBIT CARDS but love checks or cash at time of pickup

SAGEMOOR KENNELS FOR PEACE OF MIND BOARDING AND QUALITY GROOMING

7196 COLUMBIA RIVER ROAD, PASCO, WA 99301, (509)544-9682
www.sagemoor..com